What Information We Hold and Why
When you open an account with us, we collect the details you provide at registration — your name, contact number, and the payment method you link, whether that is bKash, Nagad, or Rocket. Every transaction you make through those wallets generates a record we keep for
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account verification and dispute resolution. We also collect device and session data automatically: your IP address, browser type, and the pages you visit inside the lobby. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to
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third parties. Where we share data — for example, with payment processors handling your Nagad or Rocket transfer — it is only to complete the transaction you started. Your data is stored on servers with encryption at rest and in transit. Access is restricted to staff
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with a clear operational need. How long we keep your data depends on the type: active account records are held for the life of your account, and transaction logs are kept for the period required by applicable rules in your eligible region. You can ask us
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to review or delete data that falls outside those requirements.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.